Privacy Policy

Last updated: Monday, 22 June 2026

1. Introduction

Welcome to CAMITS (“we”, “our”, or “us”).

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Data Controller:

Cambridge Internet Solutions
Trading as: CAMITS
Email: info@camits.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

3. Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly

Name
Company name
Email address
Telephone number
Postal address
Information included in enquiries, support requests, or correspondence
Any information you voluntarily provide through contact forms

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of visits
Referring website addresses
Website usage data

Client and Service Information

Where we provide IT support, consultancy, managed services, cybersecurity services, or related services, we may process additional information necessary to deliver those services.

4. How We Use Your Information

We use your personal information to:

Respond to enquiries and requests
Provide quotations and proposals
Deliver our services
Manage customer relationships
Provide technical support
Improve our website and services
Maintain security and prevent fraud
Comply with legal and regulatory obligations
Send service-related communications
Send marketing communications where permitted by law or where consent has been provided

5. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

Contract

Where processing is necessary to provide services you have requested or to enter into a contract with you.

Legitimate Interests

Where processing is necessary for our legitimate business interests, including:

Operating and improving our services
Responding to enquiries
Maintaining website security
Managing client relationships
Preventing fraud and misuse

Legal Obligation

Where we are required to comply with legal or regulatory requirements.

Consent

Where you have provided consent, such as for marketing communications or certain cookies.

You may withdraw consent at any time.

6. Marketing Communications

We may send information about our services, updates, or relevant industry news where permitted by law.

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly
Updating your communication preferences

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Ensure website functionality
Improve user experience
Analyse website traffic and usage
Remember user preferences

Where required by law, we will seek your consent before placing non-essential cookies on your device.

For more information, please see our Cookie Policy.

8. Sharing Your Information

We do not sell your personal information.

We may share personal data with:

IT and hosting providers
Cloud service providers
Professional advisers
Payment providers
Website analytics providers
Regulatory authorities where required by law

All third-party service providers are required to protect personal data and only process it on our instructions where applicable.

9. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including:

Adequacy regulations
International Data Transfer Agreements (IDTAs)
Other lawful transfer mechanisms recognised under UK GDPR

10. Data Security

We implement appropriate technical and organisational measures designed to protect personal data from:

Unauthorised access
Accidental loss
Alteration
Disclosure
Destruction

While we take reasonable steps to secure information, no method of transmission or storage is completely secure.

11. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes for which it was collected
Meet legal, regulatory, accounting, or reporting requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and legal obligations.

12. Your Rights

Under UK data protection law, you may have the right to:

Access your personal data
Correct inaccurate personal data
Request erasure of your personal data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing relies on consent

To exercise your rights, please contact us using the details provided above.

We may request proof of identity before responding to certain requests.

13. Complaints

If you are unhappy with how we process your personal data, we encourage you to contact us first so we can address your concerns.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

15. Children’s Privacy

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically.

17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@camits.co.uk